Your weekly earnings will be deposited into the bank account you have provided every Monday.
To update your bank details, simply log in to our Restaurant Portal here. Follow these steps to make the necessary changes:
1. Sign in using your Venue Manager email and password.
2. Go to the 'Account Details' tab.
3. Update your bank details.
4. Scroll down and click 'Save Details' to ensure that your updated information is saved correctly.
If you encounter any difficulties during this process, our Support team is available to assist you. Feel free to reach out to them at support@heyyou.com.au.
- Log in using your Venue Manager email and password
- Navigate to the 'Account Details' tab
- Update your bank details
- Scroll down and click 'Save Details'. Without this step, your updated details won't be saved.
If you face any difficulties, our Support team is available to assist you. You can reach out to them at support@heyyou.com.au.
To update your bank details on your behalf, please provide the following information so that we can verify your identity:
- Restaurant name (or names for multiple locations)
- Vendor ID(s) can be seen on your weekly statement
- New bank account name
- New BSB
- New account number
- New ABN
- A copy of a bank statement showing the details you provided (in this way, it can be guaranteed having the correct details and that you will receive your weekly payments)
- Old bank details
To ensure the security of your account, we kindly request that you provide your old bank details as well. Please inform us of the old BSB, Account number, and ABN that we are changing. This is necessary to maintain the safety and accuracy of your payment information.