Missing loyalty stamps / not earning stamps

If your loyalty rewards aren’t showing up, it may be because the venue you’re ordering from doesn’t currently offer loyalty rewards through Hey You.

To help us resolve this:

1. Let us know which venue is affected, and we’ll reach out to confirm their loyalty program and explore integration with our system.

2. If you were previously earning rewards at the venue but are now experiencing issues, please tell us so we can investigate the cause.

Send your report to our support team via this form, send an email to support@heyyou.com.au, or use the chat bubble at the bottom right of your browser — we’re happy to help!