Redeeming vouchers through the Hey You mobile app
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Tap the profile icon at the bottom right of the main screen.
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Tap "Redeem Code" from the list of options.
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Enter your code and tap "Redeem".
To check if you have successfully redeemed your voucher:
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Tap the profile icon at the bottom right of the main screen.
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Your available balance should be displayed below your profile name.
Redeeming vouchers through the Hey You website:
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Click your profile image at the top right of the home page.
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Click "Redeem Code" from the list of options.
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Enter your code and click the arrow icon.
To check if you have successfully redeemed your voucher:
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Click your profile image at the top right of the home page.
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Click "Payment" from the list of options.
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Your available balance should be displayed at the top of the page.
Thank you for using Hey You App
Have more questions?
We have a dedicated team that looks after your entire Hey You experience. If you're still experiencing issues or if you're seeing error messages when applying your voucher code, please reach out to our Hey You support team – Submit a request