How do I redeem my Voucher/ Apply promo code?

Redeeming vouchers through the Hey You mobile app

  1. Tap the 24_x_24_Icon__1_.png profile icon at the bottom right of the main screen.

    Group 1996

  2. Tap "Redeem Code" from the list of options.

    shmoney-1

  3. Enter your code and tap "Redeem".


To check if you have successfully redeemed your voucher:

  1. Tap the 24_x_24_Icon__1_.png profile icon at the bottom right of the main screen. 

    Group 1996

  2. Your available balance should be displayed below your profile name.
    shmoney

Redeeming vouchers through the Hey You website:

  1. Click your profile image at the top right of the home page.

    website_navigation

  2. Click "Redeem Code" from the list of options.

    website_menu

  3. Enter your code and click the arrow icon.

    promo_code

To check if you have successfully redeemed your voucher:

  1. Click your profile image at the top right of the home page.

    website_navigation

  2. Click "Payment" from the list of options.


  3. Your available balance should be displayed at the top of the page.

    Balance

 

Thank you for using Hey You App

Have more questions?

We have a dedicated team that looks after your entire Hey You experience. If you're still experiencing issues or if you're seeing error messages when applying your voucher code, please reach out to our Hey You support team – Submit a request