How do I get a receipt/invoice for my order?

For Active Orders:

1. Open the Hey You mobile app.
2. Sign in if you aren’t already logged in.
3. Tap the Orders icon at the bottom of the screen, then select "Active".
4. Choose the order you want a receipt for.
5. At the bottom of the page, tap "Email receipt".

You’ll receive your order receipt via email right away!

For Past Orders:

1. Open the Hey You app and sign in.
2. Tap the Orders icon, then select History.

3. Choose the past order you want a receipt for.
4. Tap Email receipt at the bottom of the page.

Need more help?

Our support team is here to make your Hey You experience seamless. If you have any trouble following the steps or need assistance, please reach out to the Hey You Support Team. You can contact us through this form, email support@heyyou.com.au, or use the chat bubble at the bottom right of your browser — we’re happy to help!