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      1. Hey You Help Center
      2. Customer
      3. History

      How do I get a receipt/invoice for my order?

      For Active Orders:

      1. Launch the Hey You mobile app.

      2. Sign in if you aren't already logged into your account.

      3. Tap the What size_=24x24, Which icon_=Receipt, Colour=ON orders icon at the bottom of the main screen. Then click on Active.

      4. Tap the past order you want a receipt for.
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      5. At the bottom of the page, tap "Email receipt".

      6. Ta-da! You should immediately receive an email of your order receipt.



      For Past Orders:

      1. Launch the Hey You mobile app.

      2. Sign in if you aren't already logged into your account.

      3. Tap the What size_=24x24, Which icon_=Receipt, Colour=ON orders icon at the bottom of the main screen. Then click on history.
        Group 1995

      4. Tap the past order you want a receipt for.
        Group 1992

      5. At the bottom of the page, tap "Email receipt".

      6. Ta-da! You should immediately receive an email of your order receipt.

       

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      Still having troubles?

      If you're having troubles getting access your email or just find it difficult to follow the steps above, please reach out to our Hey You support team here and we'll help you out!