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Accidental Order
When you place an order through Hey You, payment is charged immediately using the payment method linked to your account. As orders are sent directly to the venue for preparation, payments are generally non-refundable.
If you believe there has been an issue with your order and you may be eligible for a refund, please contact the Hey You Support Team. You can reach us through this form, email support@heyyou.com.au, or use the chat bubble at the bottom right of your browser. We’re here to help!
If you believe there has been an issue with your order and you may be eligible for a refund, please contact the Hey You Support Team. You can reach us through this form, email support@heyyou.com.au, or use the chat bubble at the bottom right of your browser. We’re here to help!